Communication Problems

Dialogue between me and Bertrand while I was working and he was looking through a book:

Bertrand: Wow, I totally want to go to France

What I heard:

Bertrand: Wow, I totally want to go to Phantom (as in Phantom of the Opera)

Me: Huh? You've never been?
Bertrand: What? I haven't been back since I left.
Me: What? But..you've already been?
Bertrand: Yeah, I used to live there.